Frequently Asked Questions
Everything you need to know about Wiz Sports gear and services.
What is the standard shipping time for sports equipment?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days, while express options are available at checkout for urgent training needs.
Do you offer a warranty on high-performance gear?
Yes, all Wiz Sports equipment comes with a 12-month manufacturer warranty covering defects in materials and workmanship to ensure you stay at the top of your game.
Can I return apparel if it doesn't fit?
Absolutely. We offer a 30-day hassle-free return policy on all unworn apparel with original tags, ensuring you find the perfect fit for your athletic performance.
Do you provide bulk discounts for local sports teams?
We love supporting the community! Please contact our sales team via the 'Team Orders' page for exclusive discounts on bulk equipment and uniform purchases.
How can I track my order status?
Once your gear leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as flexible 'Buy Now, Pay Later' options like Klarna and Afterpay.